Exchange Policy

Process your exchange by sending an email to: Info@shopwokstar.com

Please be sure to include: your name, email, phone, order number, size you would like to exchange for.

If you are not satisfied with your purchase from us, you may exchange for store credit only as long as you comply with our exchange policy. We do not offer refunds nor returns. We only allow (1) exchange per purchase.

Exchange Process

You have 30 days from the time of delivery to exchange an item to us for exchange or store credit only. To be eligible for an exchange, the purchase must be unused (unworn and unwashed), still in its original packaging and still have all hang tags and labels attached. A copy of the original receipt or proof of purchase including the order number must accompany the exchange to be eligible for credit or an exchange.

Once we have received your item, we will send you an email acknowledging that we've received the item that you exchanged and that we are evaluating if it is in the same condition as when it was delivered you and whether it meets our other requirements for exchange. We will email you about the status of your exchange when we finish our inspection.

Exchange Shipping

To exchange your product for credit or exchange you will be responsible for paying your own shipping costs. The costs of shipping are non-refundable and nonnegotiable. You are encouraged to ship your exchange using a trackable shipping service or purchasing shipping insurance. We don't guarantee that we will; receive your exchanged item.

Please ship your product exchange to:

Wokstar